our extra care supported living service is outstandingly responsive
This service supports people with learning disabilities and other needs, who live in two blocks of flats in Brighton and Hove. The latest inspection report from the Care Quality Commission [CQC] rated the service “Good” overall, and “Outstanding” in the area of being responsive to people’s changing needs.
The report says, “staff used innovative and individual ways of involving people and their family, friends and other carers in their care and support plans, so that they felt consulted, empowered, listened to and valued”. One visiting professional is quoted in the report: "This organisation is truly person centred. I have seen really positive results from the way they have worked with people to gain independence and try new things. People seem to flourish in this service."
Nigel Turner, FTF’s Social Care Director, said, “I am proud to be associated with this truly responsive service and I have congratulated everyone there on this remarkable CQC report. The service has helped maintain our record of all 13 FTF registered services being rated as Good, but has taken this to a new level in terms of creative and collaborative working to help people achieve their goals in life.”
IIP Silver Employer of the Year Awarded to Frances Taylor Foundation
We are thrilled to announce that the Frances Taylor Foundation was awarded the accolade of Silver Employer of the Year out of all of the organisations across the UK which have achieved the IIP Silver award in 2017 (with 250 to 5000 employees).
The national awards ceremony took place in Old Billingsgate in the City of London. Three members of our Directorate Team attended the ceremony, and received the trophy in person.
Nigel Turner, Social Care Director, said, "I am absolutely delighted and enormously proud that the Frances Taylor Foundation has been selected as Silver Employer of the Year. This is a massive tribute to the work of everyone within the Frances Taylor Foundation, to build a positive, open, consultative, participative, respectful and caring culture."
We would like to say a special thank you to all FTF staff, who have worked extremely hard to make this happen.
FTF RECEIVES SILVER INVESTORS IN PEOPLE AWARD
The Frances Taylor Foundation has been recognised as an Investor in People, following a thorough assessment process which involved face to face meetings with staff, and an on-line survey which 85% of staff completed. In the survey, we beat the care industry averages in all nine areas, and scored highest in “living the organisation’s values and behaviours”.
The report said:
“The Foundation has a very clear vision in place and it is very clear how that underpins both strategic planning at the corporate level and operational delivery through the local services. Short and longer-term priorities are well communicated and, as a result, well understood throughout the organisation, and there is universal belief in the organisation and what it is striving to achieve. There is a significant level of confidence and trust in the senior leadership within the organisation, with people talking positively about their visibility and accessibility.”
We will now be working hard to aim for the next level, Gold, in three years’ time. This will involve annual reviews of progress with our IIP consultant/assessor.
ANNUAL STAFF CONFERENCE
Our 4th annual staff conference took place on 6 June. This year it was held in Brighton, at the Grand Hotel, and with a visit to the British Airways i360 on the seafront, and attended by about 130 staff.
Sandra Davies, manager of Marina care home in Brighton, took the lead on making the local arrangements – pictured here inside the i360. Thanks Sandra, and all involved, for a hugely successful event, which was also supported and attended by our Trustees.
There are more photos of the day on our Flickr page.